Privacy Policy
We take our customers' privacy very seriously. We will only collect and use your personal data as described in this Privacy Statement.
- 1) We will collect your information when necessary or in connection with a transaction.
- 2) We will retain your information when required by law or in connection with the purpose of collection.
You can browse our website without providing personal information. When not logged into your user account, you will browse anonymously, and we will not be able to identify you. 👤
We welcome your feedback. For any comments or suggestions, please email service@mail.dduudgp.com.
**Personal Data Collection** 📋
We will not sell, share, or trade the customer data we collect to any third party. Personal data collected online will only be disclosed and used within our group. When you create an account, we will collect the following basic information:
- 1) Name
- 2) Shipping Address
- 3) Email Address
- 4) Phone Number
- 5) Date of Birth
- 6) Gender
The collected personal data will be used for the following purposes:
- 1) Delivery of goods you purchase from our company
- 2) Providing you with updated information on product delivery status and customer support
- 3) Providing you with product-related information
- 4) Processing your orders, or providing service information through the website upon your request
In addition, we will use the information you provide to manage your account, verify and process online payment transactions, view download records, identify your browser, conduct website user statistics, conduct surveys, or send you product/service information that we deem suitable (if you do not refuse to receive it). We may pass your name and address to third parties (such as courier companies or suppliers) to complete delivery.
Note: Courier companies may require you to provide your ID number for customs inspection and export declaration. 🛃
We will retain your order information, but for security reasons, we cannot directly retrieve it. You can log in to your account to view order details, manage your address, bank information, and subscriptions. Please safeguard your personal information and prevent unauthorized third-party access. We are not responsible for any misuse of your password.
**Personal Data Security** 🔐
We ensure that all collected data is stored securely and confidentially. We protect your personal information by:
- 1) Restricting access to your personal data
- 2) Maintaining technical products to prevent unauthorized access to computer data
- 3) Securely destroying your personal data when it is no longer needed
We use 128-bit secure communication end-to-end privacy technology (SSL) to process your financial information. This technology is recognized as a high level of security and is extremely difficult to crack.
**Personal Data Disclosure** 📢
We will not share your personal information with any other organization except for companies providing website delivery services and related third parties.
In special circumstances, we may need to disclose personal information, such as when there is reason to believe it will help prevent threats to life or health, or for law enforcement purposes.
If you believe our company has violated this Privacy Policy, please send an email to service@mail.dduudgp.com.
**Privacy Statement Changes** 🔄
We reserve the right to modify and change this Privacy Statement at any time.
**Privacy Violation Complaints** 📬
If you are dissatisfied with our handling of customer privacy or the outcome of your complaint, please contact us at service@mail.dduudgp.com.